Consultation in the IT Consultation in the advantages and disadvantages that are often complex and even intangible to inexperienced eyes.
It is therefore essential that you can trust a company like realcom.ch sagl with many years of experience and both technical and economic attention to detail. This all comes together to find solutions that allow you to achieve maximum results with suitable costs, especially solutions that are realistic.
We carry out analytical and advisory services in the integration of hardware and software systems.
We create computer networks by integrating the highest Wireless and Cable security standards.
These days the combination of IT and telecommunications is becoming an ever-more unique concept. Thanks to our experience gained over many years, we can find secure and cost-effective solutions, projected into the future.
The added extra that we offer to our clients is a 4h response from our technicians, seven days a week.
For a long time we’ve dealt with IT Consulting for external companies, offering telephone systems, the latest server IT infrastructure solutions, backups, software integration, VOIP and many more. This allows us to improve and increase work, always maintaining security and reliability standards to the highest level.
Our company, though small, can boast of medium and large clients, who trust us today for the smooth functioning of their IT systems.
realcom.ch has always wanted to collaborate with other local partnerships, allowing us to offer clients a higher professional value and fast interventions.
Starting in 2014, the new manage of realcom.ch sagl.
Founder of realcom.ch sagl and mentor.
Our front and back office, the one who you’ll mainly speak to on the phone.
Support through Realcom remote support allows the Realcom support professional to see the screen from their computer in another location and directly work on it, using a secure connection. By using Realcom remote assistance, you accept that during this session the support technician will begin recording. As a consequence, communication will be recorded and saved by Realcom remote assistance. The end of the session, you can request a link to the recording.
Note: LogMeIn (LMI) Rescue is a third-party remote assistance product that is currently used to provide remote assistance to Realcom clients. Realcom support uses the Enterprise version of LogMeIn Rescue as the main desktop remote assistance tool to solve clients’ problems. With LogMeIn Rescue, Realcom experts can see or share the remotely-controlled computer, communication and highlight sessions on the screen of the client without having to install software. LogMeInResult is different from other LogMeIn remote access products and other companies in terms of a reactive support instrument based on authorisation. To provide remote assistance, a temporary software will be installed on the PC or device, or only by someone who has the explicit authorisation from the client, authorisation that must be given every single time a client asks for assitance. Realcom support will only be given from this site. Information about the product shouldn’t be considered an endorsement or support of Realcom. Realcom can suspend use of this tool without notice.
IT & Voice Solutions
Piazza Grande 9A, Locarno
+41 91 780 90 21